FAQs

Show all / Hide all

Collection / Return Shipment

The collection / return shipment of the books as well as delivery of the digital copies is only possible after receipt of payment or payment in cash.

General Terms of Trade

You can find the General Terms of Trade here.

Inquiry

For inquiries please fill out the inquiry form. In this form you can also ask questions.

Orders

Orders are placed by accepting the offer and will be confirmed by an order confirmation made by TREVENTUS Mechatronics GmbH.

Payment

Payment should be affected in cash when picking up the documents and digitized objects or by bank transfer in advance.

Book Dimensions

We digitize bound documents with dimensions of 8x11cm to 29x32cm with our automatic book scanner. Bigger formats (up to A2) and loose documents are scanned manually at the moment.

• Overview of Book Dimensions

Book Handling with Care

Due to their conditions, documents often require gentle handling. Therefore we use a scan technology that enables us to digitize your documents with the greatest possible care. Well-known libraries such as the Bavarian State Library  use the ScanRobot^®. We can satisfy highest requirements of careful book handling and digitize books dating back to at least the 14th century (and even older documents).

Data Carrier

As a standard, for data volume of 20GB or bigger we automatically store the data of the scanned images on hard disks.

DPI

We scan with 300 dpi. This is sufficient for OCR as well as reproductions and reprints. Scans with this resolution can also be converted into faksimile.

eBook Reader

Current formats for eBook readers are EPUB and DjVu. You can choose the output format DjVu for the compatibility of eBook reader. We also offer the conversion into the EPUB format.

Own Hard Disk / USB Stick

We store the digital images to data carriers provided by us. Due to greater complexity in the course of the work flow, we unfortunately can not use hard disks or USB sticks provided by customers in order to store the images.

Faksimile

Faksimiles are exact copies and reproductions of all kinds of documents.

Multiple TIFF / PDF

Several individual PDF pages / TIFF images are merged into one single document.

OCR (Optical Character Recognition)

The OCR software recognizes the text characters of scanned images from documents and therefore makes digital documents searchable.

Price

We would be pleased to send you an individual offer tailored to your needs. The price depends on many factors such as number of books and pages, condition and format of books and the requirements of your digitization project.

Furthermore the price also depends on the device being used for the digitization of your documents. Thus please try to answer as many questions in our enquiry form as possible.

In general it can be said: the more documents are involved in a digitization project, the smaller the price per scanned image.

Naming of Pages

The pages are named ascending from the first page on. Therefore a deviation of the printed numbers is possible.

Storage Formats

Formats	Advantage	Disadvantage
TIFF (Tagged Image File Format)	Lossless storage	Takes up a large amount of storage space
PDF (Portable Document Format)	Independent of the program or operating system, this file format can be reproduced in its original format	At conversion information loss often occurs
JPEG	Most used format for the display of images on the internet	Depending on the compression ratio,  loss of data esp. in the color range may occur
DjVu	Open format for raster graphics as an alternative to PDF	Restricted usage as additional programs or plugins are necessary in order to create and read the files
EPUB (electronic publication)	Open standard for eBooks	The implementation is chosen by the respective reading software. Annotations such as notes, markers etc. are not part of this standard. Hence it is possible that these are displayed wrongly or not at all

Standard Order

 A standard order has the following specifications:

Border removal:	yes
Straight alignment:	if necessary, the pictures will be straightened automatically
Output formats:	TIFF and JPG (with fixed width)
Resolution:	300 dpi
Scanning:	in colour
OCR:	no
Data storage:	USB stick or hard disk (depending on data volume)

Copyright

The copyright protects authors from unauthorized reproduction of intellectual property. Therefore we only accept orders for our Scanservice if

a) the customer owns the copyright or

b) the customer has the the authorization to digitize documents from the copyright owner or

c) the material to be scanned is no longer protected by the copyright law.

Shipment

If desired we can arrange the safe shipment of your documents.

Insurance

Upon the customer's request, TREVENTUS Mechatronics GmbH also offers insurance for documents.